December 2017 to January 2018: The ENT survey was to support the development of a full community ENT service in the SESSP CCG area. This is already in place for Cannock Chase and Stafford & Surrounds CCGs so we were looking to capture the experiences of service users in both secondary care and the community. Response to the survey was poor highlighting the need to engage with service users via an alternative method to obtain the level of feedback required. Lessons learned from this survey will be applied going forward.
Following discussions at the locality boards they did not support the development of a full community ENT service, however it was noted that a lot of the referrals that are made to ENT are mainly for micro-suction procedures. Options will be reviewed for the development of a standalone micro suction clinic to be provided at a location within the Seisdon boundaries.